Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we gather details you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is securely processed by our payment partners.

For our corporate clients, we may collect additional business details such as company registration information, preferred delivery timelines, and budget considerations. This helps us deliver a tailored service that aligns with your business needs.

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to enhance website performance and understand how clients discover our services.

How We Use Your Information

We predominantly use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Garden River Arch respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us run our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the safety of your personal data with utmost seriousness and put in place suitable technical and organizational safeguards to guard it. This includes safe data storage, encrypted communications, and restricted access to personal data inside our organization.

Although we deploy robust security measures, no internet transmission method is entirely foolproof. We continually update our security practices to guard against new threats.

Your Privacy Rights

You hold important rights over your personal data. Under applicable laws, you may be able to access, amend, delete, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention timelines vary by data type and purpose of collection.

Cookies and Website Tracking

We use cookies and comparable technologies to enhance how you browse and to gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and evaluate site performance.

You can manage cookie preferences in your browser settings. Note that turning off some cookies may impact site functionality. For more details about our cookie practices, consult our Cookie Policy.

Third-Party Links

The site may include connections to third-party sites or services. This privacy policy covers only Garden River Arch and our own site. We are not accountable for how external sites handle privacy.

We advise checking the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect updates in our practices, offerings, or legal obligations. When major changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We recommend occasionally reviewing this policy to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please get in touch.